Jewelry Care & Cleaning

Keep Your Precious Pieces Sparkling for a Lifetime

Daily Care Tips

• Remove before activities: Take off your jewelry before exercising, swimming, cleaning, or gardening to avoid scratches and chemical exposure.
• Apply beauty products first: Put on lotions, perfumes, and hairspray before wearing your jewelry to prevent residue buildup.
• Avoid harsh chemicals: Chlorine, bleach, and household cleaners can damage metal settings and dull the diamond's sparkle.
• Store separately: Keep each piece in its own soft pouch or compartment to prevent scratching against other jewelry.

At-Home Cleaning

You can safely clean your jewelry at home with these simple steps:

1. Fill a small bowl with warm water and a few drops of mild dish soap.
2. Soak your jewelry for 15–20 minutes.
3. Gently brush with a soft-bristled toothbrush, paying attention to the underside of the diamond setting where dirt accumulates.
4. Rinse under warm running water (use a strainer to avoid dropping it down the drain).
5. Pat dry with a soft, lint-free cloth.

What to Avoid

• Ultrasonic cleaners: While generally safe for diamonds, they can loosen certain settings. Use with caution or consult us first.
• Toothpaste or baking soda: These are abrasive and can scratch metal surfaces.
• Hot water or steam: Extreme heat can damage certain settings or cause thermal shock.

Professional Servicing

We recommend having your jewelry professionally inspected and cleaned at least once a year. NYX Jewel offers complimentary cleaning, polishing, and prong-tightening services as part of our lifetime warranty. Simply ship your piece to us (customer covers shipping), and we'll restore it to its original brilliance.

Questions about caring for your jewelry? We're here to help.